User experience
User experience is a term used to describe the overall experience and satisfaction a user has when using a product or system. It most commonly refers to a combination of software and business topics, such as selling over the web, but it applies to any result of interaction design. Interactive voice response systems, for instance, are a frequently mentioned design that can lead to a poor user experience.
See also
User expectations
External linksThe Elements of User Experience, by Jesse James GarrettHow to Quantify the User Experience, by Robert Rubinoff
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